General Terms and Conditions (GTC) for BBEvent.sk

1. Definition of Terms
Website Operator: GAM Trade s.r.o.
Address: Pörmöče 325, 92901 Malé Dvorníky, Slovak Republic
Company ID: 46544526, VAT ID: SK2023425767
Contact: Ing. Gabriela Marczelová (contact@bbevent.sk)
Buyer: Any website visitor who has placed an order for goods or services.

2. Pricing
All prices include VAT. Invoices are issued electronically.

3. Ordering
An order is created when the order form is confirmed. Upon confirmation by the seller, the order becomes binding and creates a purchase agreement. The buyer will receive an order confirmation via email.

4. Payment Terms
Payment can be made by bank transfer or card through ComGate Payments (Visa, Mastercard). Card payments are processed immediately.

5. Delivery Terms
Once payment is received, the product is sent by email. The buyer is responsible for checking their email inbox, including folders like spam.

6. Transfer of Ownership
Ownership is transferred to the buyer only after full payment is made.

7. Warranty and Returns
The buyer can return goods within 14 days without providing a reason and receive a full refund. Refund requests should be made by email, and the seller will issue a refund within 14 business days.

8. Complaints
Complaints are handled via email at contact@bbevent.sk. Consumers may submit a proposal for dispute resolution through the RSO platform.

9. Personal Data Protection
Data is processed in compliance with applicable Slovak and European data protection laws.